These tissue culture packs are intended for experienced tissue culture growers.

We do not refund or replace tissue culture packs if they die under your care.

If you have any questions, please message us before purchasing. We can best be contacted using our Instagram account, @PotterUpper.

By purchasing, you acknowledge that you know how to acclimate tissue culture. We are not responsible for the death or declining health of your tissue culture plantlet. If there are any problems with the order, please contact us within two hours of the delivery time stamp on your tracking code. The live arrival guarantee is only for Overnight packages with a signature on delivery.

We are not responsible for damaged, lost, stolen, missing, or late packages or any plant issues relating to late or delayed packages. Please understand we have no control over shipping. Lastly, please know that shipping is stressful for plants- No refunds, returns, or exchanges.

You are responsible for purchasing heat packs and informing us about your local temperature.

Tissue culture plants and garden supplies will ship separately, so please order them separately.